Shipping policy
Thank you for choosing Hairvana for your beauty and care needs. We are committed to providing you with a pleasant shopping experience and ensuring that your products arrive safely and promptly at your doorstep. Here are the details of our shipping policy:
1. Order Confirmation:
Once you place your order, you will receive an email confirmation acknowledging that we have received and are processing your order.
2. Processing Times:
Orders are typically processed within 2-4 business days. Business days exclude weekends and holidays. In the event of an unusual delay or stock unavailability, we will notify you via email.
3. Shipping Options and Costs:
We offer various shipping options, including standard and international shipping. Shipping costs are calculated based on the order's weight, destination, and selected shipping option. The exact shipping costs will be displayed at checkout.
4. Delivery Times:
- Standard: 2-3 weeks (domestic and international)
Please note that delivery times are estimates and may vary depending on location and other external factors.
5. Order Tracking:
You will receive a tracking number once your order has shipped. You can track the delivery progress on the carrier’s website or via the link provided in the shipping confirmation email.
6. Shipping Areas:
We ship to the following countries: Ireland, Spain, Italy, Austria, Denmark, Greece, Switzerland, Finland, France, Germany, United Kingdom, Norway, Netherlands, Poland, Portugal, Sweden, Czech Republic, Belgium.
Contact
If you have any questions or concerns about your order, please do not hesitate to contact us via email at info@hairvana-boutique.com We will be happy to assist you.
Thank you for shopping at Hairvana, and we hope you enjoy our products.
Sincerely,
The Hairvana Team